Our Help Portal

Troubleshooting Support Articles
Searchable Help Information Repository
Self-Service Resources How-Tos
Technical Customer Walkthroughs   Browse All Knowledge ! ....

Get Prices Learn More

Breaking

< All Topics
Print

Why arent my images showing up on my site?

If the images on your website are not displaying, there could be several reasons for this issue. Here are common troubleshooting steps to help you identify and resolve the problem:

  1. Check File Paths:
    • Verify that the file paths to your images are correct. Ensure there are no typos, and the paths are relative or absolute as intended.
  2. Check File Extensions:
    • Confirm that the file extensions of your images are correct. For example, if an image is a JPEG file, the file extension should be “.jpg” or “.jpeg”. Case sensitivity matters, so ensure the extension matches the actual file.
  3. File Permissions:
    • Check the file permissions on your image files. Ensure that the web server has the necessary permissions to read the image files. The files should typically be readable by the web server user.
  4. Check Image URLs:
    • Inspect the HTML source code and verify that the image URLs in your <img> tags are correct. Ensure that the URLs match the file paths and names on the server.
  5. Check for Typos in HTML:
    • Review the HTML code where the images are referenced. Make sure there are no typos in the <img> tags, such as incorrect attribute names or missing quotes.
  6. Check Browser Console for Errors:
    • Open your browser’s developer console (usually accessible by pressing F12 or right-clicking and selecting “Inspect”), and navigate to the “Console” tab. Look for any error messages related to the failed loading of images.
  7. Network Issues:
    • Check if there are any network issues preventing the images from loading. Use your browser’s network tab in the developer tools to inspect whether the images are being requested and if there are any errors.
  8. Check for Broken Image Links:
    • If the image placeholder is displayed but the images are not loading, it’s possible that the URLs are incorrect or broken. Confirm that the image files exist at the specified locations.
  9. File Size and Format:
    • Check the file size of your images. Extremely large image files can take longer to load or may not load at all. Ensure that the image format is supported by web browsers.
  10. Check for Ad Blockers:
    • Some users might have ad blockers or browser extensions that block certain content, including images. Test your site on different browsers or devices to rule out ad blocker issues.
  11. Check Content Security Policy (CSP):
    • If your website has a Content Security Policy in place, ensure that it allows loading images from the specified sources. Adjust the CSP if needed.
  12. Examine .htaccess or Server Configuration:
    • Check your website’s .htaccess file or server configuration for any rules or settings that may affect the loading of images. Ensure there are no restrictions preventing image access.
  13. Use Absolute Paths:
    • Consider using absolute paths for image URLs instead of relative paths. This helps ensure that the browser can locate the images regardless of the page’s location.
  14. Clear Browser Cache:
    • Clear your browser cache to make sure you are fetching the latest versions of the images. Cached versions might be outdated or corrupted.

By systematically going through these steps, you should be able to identify the root cause of the images not displaying on your website. If the issue persists, providing additional details or specific error messages will be helpful for further assistance.

Categories