Our Help Portal

Troubleshooting Support Articles
Searchable Help Information Repository
Self-Service Resources How-Tos
Technical Customer Walkthroughs   Browse All Knowledge ! ....

Get Prices Learn More


< All Topics

My application is asking for database information – where do I get it?

To obtain the necessary database information for your application, you typically need to gather the following details:

  1. Database Host or Server:
    • This is the address or hostname of the server where your database is hosted. It could be an IP address or a domain name.
  2. Database Port (if applicable):
    • Some databases use a specific port for communication. The default port for MySQL, for example, is 3306. If the application does not specify a port, it may assume the default.
  3. Database Name:
    • This is the name of the database your application will connect to. The database contains tables, views, and other structures that hold your data.
  4. Database User and Password:
    • The application needs a username and password to authenticate and access the database. These credentials are set up when creating the database user.
  5. Database Type:
    • Identify the type of database your application is using, such as MySQL, PostgreSQL, SQLite, or others. This information may affect the connection details and configuration.

Where to Find this Information:

  1. Hosting or Server Provider:
    • If your application is hosted on a server or web hosting service, check the hosting control panel or server management interface. Look for database-related settings or databases created for your application.
  2. Database Management Tool:
    • If you have access to a database management tool like phpMyAdmin, Adminer, or others, you can find the necessary information there. Log in to the tool, select your database, and look for details such as server address, port, and user credentials.
  3. Application Configuration:
    • Check the configuration files of your application. Many applications store database connection information in configuration files (e.g., config.php, database.yml). Look for entries related to the database, including host, port, database name, user, and password.
  4. Contact the Database Administrator:
    • If you are part of an organization or using a shared hosting environment, contact the database administrator or hosting support. They can provide you with the necessary information or guide you on where to find it.
  5. Database Connection String (if applicable):
    • Some applications use a connection string to specify database details. Check the application’s documentation or settings for a connection string that contains the required information.
  6. Database Setup Documentation:
    • Review any documentation or setup guides provided by the application or database. These documents often contain information on configuring the database connection.

If you’re still unable to find the required information, reaching out to the person or team responsible for managing the application or database, such as a developer or system administrator, can provide you with the necessary details.