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How to customize the 404 page in WHMCS?
Customizing the 404 error page in WHMCS involves making adjustments to the template files. Follow these steps to create a personalized 404 error page:
- Access WHMCS Files:
- Connect to your server using FTP or a file manager provided by your hosting control panel.
- Navigate to the root directory where WHMCS is installed.
- Locate the Template Files:
- Go to the “templates” folder within the WHMCS directory.
- Identify the Active Theme:
- Inside the “templates” folder, you will find subdirectories corresponding to different themes. Identify the active theme your WHMCS installation is using (e.g., “six,” “default”).
- Edit the Header and Footer Files:
- Inside the active theme folder, look for files named “header.tpl” and “footer.tpl.”
- Open these files using a text editor (e.g., Notepad++, Sublime Text).
- Insert Custom 404 Content:
- Within “header.tpl,” locate the
<body>tag. - Add HTML code to create your custom 404 page. You might want to include a message, a search bar, or links to key pages.
- Save the changes to “header.tpl.”
- Within “header.tpl,” locate the
- Update the Footer:
- In “footer.tpl,” locate the closing
</body>and</html>tags. - Insert any additional content or scripts required for your custom 404 page.
- Save the changes to “footer.tpl.”
- In “footer.tpl,” locate the closing
- Test the Custom 404 Page:
- After saving the changes, clear your browser cache and navigate to a non-existent page on your WHMCS site to test the custom 404 error page.
- Additional Considerations:
- You may need to customize CSS styles within the stylesheet associated with your theme to ensure a cohesive look for your custom 404 page.
- Always make backups of files before making changes, and test your changes on a staging environment if possible.
By following these steps, you can create a customized 404 error page in WHMCS that aligns with your branding and provides useful information to users who encounter a page not found error.